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Making a Payment
| What is the late fee on a loan? |
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A late fee on a loan is a charge applied when a payment is not made by the due date. Typically, it is 5% of the scheduled payment amount. |
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When can I expect my title to come in after I pay my loan? |
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Once your loan is paid in full, the title is typically released after 10 business days for processing with the state. From there, please allow up to 30 days for the state to mail the title directly to you. |
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Do I qualify for a skip a pay? |
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To qualify for a skip payment, the loan must be open at least 180 days, the account must be in good standing, and the loan must be within the 15-day grace period (ineligible on day 16). Members may take up to two skips per year (no more than one every six months) with a lifetime maximum of 8 skips, and no charged-off loans or share accounts can be associated with the membership. |
| What is my payoff balance? |
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Your payoff balance consists of the principal balance of your loan plus any outstanding interest and fees owed. For an exact payoff amount, please log into online banking or contact our Contact Center at 832-604-4848. |
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What is the grace period for a loan payment? |
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15 days. |
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Where can I set up my auto loan payment?
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You can set up automatic payments for your auto loan through online banking, by contacting our Member Services team, or by visiting a branch. If you need assistance, we're happy to help you get your payments set up. |
Applying for a Loan
| What is the oldest vehicle year I can finance? |
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There is no strict oldest vehicle year requirement to apply for financing, as eligibility is based on overall credit, vehicle condition, and loan criteria. We are happy to take your application and review all available options for you. |
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Does my car have to have a certain mileage to finance with ECCU? |
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There is no specific mileage requirement to apply for a loan; eligibility is based on overall credit and vehicle condition rather than mileage alone. We are happy to take your application and review all available options for you. |
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Where can I apply for a loan? |
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To apply for a loan, you can visit any one of our 4 branches or apply online. |
| Will checking my prequalified offers affect my credit score? |
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No, it will not affect your credit score. See your offers here. |
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How long does the application process take? |
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Most applications take just a few minutes to complete. Once submitted, our lending team will review your application and contact you regarding next steps. |
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Can I refinance a loan I have with another financial institution? |
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Yes. We offer auto loan refinancing and may be able to help you lower your monthly payment, reduce your interest rate, or both. |
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How will I know if I'm approved? |
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Our lending team will contact you regarding your application status and any additional information needed to complete the process. |
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What information do I need to apply?
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You may be asked to provide:
Additional documentation may be required depending on the loan type. |